Privacy Policy

01 Introduction & Scope

nona88 takes the privacy of its Members seriously. This Policy applies to all personal data collected by nona88 through:

• The nona88 website (https://nona88.cam) and all associated subdomains;
• The nona88 mobile application, where available;
• Customer support communications via live chat and email;
• Payment transactions processed through our integrated payment partners including BCA, BRI, BNI, Mandiri, CIMB Niaga, OVO, DANA, GoPay, ShopeePay, and LinkAja;
• Any other channel through which you interact with nona88 directly.

This Policy does not apply to the data practices of third-party websites that may be referenced in nona88 content. We encourage you to review the privacy policies of any third party before providing them with your personal information.

nona88 primarily serves Members in Indonesia and complies with applicable international data protection standards. References to Indonesian Members in this Policy include all individuals accessing the Platform from within Indonesia, regardless of citizenship or residency status.

02 Definitions

03 Data We Collect

nona88 collects personal data through two primary channels: data you provide directly, and data collected automatically during your use of the Platform.

3.1 — Data You Provide Directly

3.2 — Data Collected Automatically

04 How We Use Your Data

nona88 processes your personal data for the following purposes:

• Account Management: To create, maintain, and administer your nona88 account, including authentication and access control;
• Service Delivery: To process bets, calculate payouts, manage deposits and withdrawals, and provide the full range of betting services in cluding sportsbook, live casino, togel, and slots;
• KYC & Compliance: To verify your identity, prevent underage gambling (21+ restriction), combat money laundering, and comply with regulatory obligations;
• Payment Processing: To facilitate secure transactions via BCA, BRI, BNI, Mandiri, CIMB Niaga, OVO, DANA, GoPay, ShopeePay, LinkAja, and other supported payment methods;
• Security & Fraud Prevention: To detect and prevent fraud, bonus abuse, multi-accounting, match fixing, and other prohibited activities as defined in our Terms & Conditions;
• Customer Support: To respond to inquiries, resolve disputes, and provide assistance via live chat and email;
• Responsible Gaming: To implement deposit limits, session time limits, self-exclusion, and other player protection measures as described on our Responsible Gaming page;
• Marketing Communications: To send promotional offers, bonus notifications, and updates about nona88 services, where you have consented to receive such communications;
• Analytics & Improvement: To analyze usage patterns, improve platform performance, develop new features, and optimize the Member experience;
• Legal Compliance: To comply with applicable laws, respond to lawful requests from authorities, and enforce our Terms & Conditions.

05 Legal Basis for Processing

nona88 relies on the following legal bases for processing your personal data:

• Contractual Necessity: Processing is necessary for the performance of the contract between you and nona88 (i.e., the Terms & Conditions), including account creation, transaction processing, and service delivery;
• Legal Obligation: Processing is required to comply with legal obligations imposed on nona88, including KYC requirements, anti-money laundering regulations, and responsible gaming mandates;
• Consent: You have provided explicit consent for specific processing activities, such as receiving marketing communications or participating in optional surveys;
• Legitimate Interests: Processing is necessary for nona88's legitimate interests in preventing fraud, improving platform security, analyzing usage, and developing new features, provided such interests are not overridden by your fundamental rights and freedoms.

Where we rely on consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing based on consent before its withdrawal.

06 Data Sharing & Disclosure

nona88 does not sell, rent, or trade your personal data. We share data only with the following categories of third parties, and only to the extent necessary:

All third-party processors are bound by contractual obligations to protect your data and use it only for the specified purpose. nona88 conducts due diligence on all processors to ensure they maintain appropriate security standards.

07 International Data Transfers

nona88 operates internationally and may transfer your personal data to servers and data centers located outside Indonesia. Such transfers are conducted in accordance with international data protection standards. Where data is transferred to jurisdictions that do not offer an equivalent level of data protection to that required under Indonesian or international law, nona88 implements appropriate safeguards, including:

• Standard contractual clauses approved by recognized data protection authorities;
• Binding corporate rules where applicable;
• Ensuring the recipient is certified under an approved data protection framework.

All data in transit is encrypted using 256-bit SSL/TLS. By using nona88, you acknowledge and consent to the international transfer of your data as described in this section.

08 Data Retention

nona88 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

After the applicable retention period, personal data is securely deleted using industry-standard data erasure methods or anonymized such that it can no longer be associated with an identifiable individual.

09 Cookies & Tracking Technologies

nona88 uses cookies and similar tracking technologies to improve your experience on the Platform. The following types of cookies are used:

• Essential Cookies: Required for the Platform to function. These include session management cookies, authentication tokens, and security cookies. Essential cookies cannot be disabled without impacting core functionality;
• Performance Cookies: Collect information about how you interact with the Platform (pages visited, time spent, errors encountered) to help us optimize performance and user experience. Data is aggregated and anonymized;
• Functional Cookies: Remember your preferences (language, currency, display settings) to provide a personalized experience;
• Analytics Cookies: Allow us to measure traffic and usage patterns using analytics tools. These cookies help nona88 understand which features are most valuable to Members in Indonesia and identify areas for improvement.

nona88 does not use cookies for third-party advertising or behavioral profiling. You can manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from accessing certain features of the Platform.

10 Your Rights

As a Member of nona88, you hold the following rights with respect to your personal data:

• Right of Access: You may request a copy of all personal data nona88 holds about you. We will provide this in a structured, commonly used, machine-readable format (typically PDF or CSV);
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data. Account information can be updated directly through your account settings; for other data, contact support;
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal data where: (a) it is no longer necessary for the purpose for which it was collected; (b) you withdraw consent and there is no other legal basis for processing; (c) you object to processing and there are no overriding legitimate grounds; or (d) the data has been unlawfully processed. Note that nona88 may be required to retain certain data for legal compliance (e.g., transaction records for 7 years);
• Right to Restriction of Processing: You may request that nona88 restrict processing of your personal data in certain circumstances, such as while the accuracy of data is being verified;
• Right to Data Portability: You may request that nona88 transmit your personal data directly to another service provider in a machine-readable format, where technically feasible;
• Right to Object: You may object to processing based on legitimate interests. nona88 will cease processing unless we can demonstrate compelling legitimate grounds that override your interests;
• Right to Withdraw Consent: Where processing is based on consent (e.g., marketing communications), you may withdraw that consent at any time by clicking "unsubscribe" in any marketing email or contacting support;
• Right to Lodge a Complaint: You may lodge a complaint with a data protection supervisory authority if you believe nona88 has violated your data protection rights.

To exercise any of these rights, contact nona88's Data Protection Officer at the email address provided in Section 15 below. All requests will be processed within 30 days of receipt. No fee is charged for the first request; subsequent requests within a 12-month period may incur a reasonable administrative fee.

11 Children & Minors

If nona88 becomes aware that personal data has been collected from an individual under 21 years of age, that data will be deleted immediately and the associated account permanently closed without refund of any balance. Parents and guardians are encouraged to monitor the online activities of minors in their care and to use parental control tools to prevent access to gambling websites.

If you believe a minor has accessed nona88 or provided personal data to the Platform, please contact our support team immediately at the address provided in Section 15.

12 Security Measures

nona88 implements industry-leading technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption: All data transmitted between your device and nona88 servers is encrypted using 256-bit SSL/TLS. All data at rest (stored data) is encrypted using AES-256 encryption;
• Access Controls: Personal data is accessible only to authorized nona88 personnel and third-party processors who require it to perform their duties. All access is logged and audited;
• Secure Infrastructure: nona88 infrastructure is hosted in ISO 27001 certified data centers with physical security controls including 24/7 surveillance, biometric access, and fire suppression systems;
• Regular Security Audits: nona88 conducts quarterly penetration tests and annual third-party security audits to identify and remediate vulnerabilities;
• Incident Response: nona88 maintains a documented incident response plan to detect, contain, and remediate data breaches. In the event of a breach affecting your personal data, you will be notified within 72 hours;
• Employee Training: All nona88 employees with access to personal data undergo mandatory data protection and security awareness training;
• Two-Factor Authentication: Members are strongly encouraged to enable two-factor authentication (2FA) on their accounts for an additional layer of security.

While nona88 takes all reasonable steps to protect your data, no system is entirely immune to attack. You are responsible for maintaining the confidentiality of your account credentials and for notifying nona88 immediately if you suspect unauthorized access to your account.

13 Third-Party Links

The nona88 platform may contain links to third-party websites, such as payment processor portals, game provider sites, or responsible gaming resources. This Privacy Policy applies only to data collected directly by nona88. We are not responsible for the privacy practices or content of third-party websites.

Before providing any personal information to a third-party website, we encourage you to review that site's privacy policy. nona88 does not endorse or make any representations about third-party websites, and accessing them is at your own risk.

14 Policy Amendments

nona88 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or operational processes. When material changes are made, we will notify you via email and/or through a prominent notice on the Platform at least 14 days before the amended Policy takes effect.

The date of the most recent revision is displayed at the top of this page under "Last Updated". Your continued use of the nona88 platform after the effective date of an amended Policy constitutes your acceptance of the revised terms.

We recommend that all Members review this Privacy Policy periodically to remain informed of how nona88 is protecting your data.

15 Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or nona88's data practices, please contact our Data Protection Officer (DPO):

nona88 is committed to resolving all privacy concerns promptly and transparently. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection supervisory authority in your jurisdiction.